FAQ's
Where are you based in Australia?
Yes, we are an Australian owned family business based in Sydney Australia.
Do you ship Australia wide?
Yes we ship Australia wide, except the designated dry zones.
How do I get in touch with The Wine Providore Team?
You can get in touch with us at hello@wineprovidore.com.au. Please send us enquiry + your contact details preferably a phone number so we can get in touch with you.
How long will my order take to arrive?
Please check out our dispatch and shipping timeframe page on our website by clicking on this link - Shipping & Delivery Timeframes - The Wine Providore
What are Personalised Products?
We have perfected the art of liquor gifting by combining world leading technology and expert craftsmanship to ensure each gift is meticulously finished with precision and care. The result is a world class luxury gift that will impress the most discerning of recipients and be cherished for years to come. Connect with that special someone in your life or make a professional impact with your company logo. Choose the perfect gift to suit any occasion.
What is Premium Embossing?
In addition to precision laser engraving, we’ve pioneered the Premium Embossing process to maximise the impact of your message and add a luxurious touch. Premium Embossing is a more sophisticated and elegant way of finishing your personalised product. Our unique premium embossing service in Platinum Silver, Antique Gold or Rose Gold creates an added luxurious feel to the gift and allows the message/logo becomes more visible at a greater distance. It also enhances the clarity when chilled as the standard engraving becomes less visible with condensation.
RRP $25 per bottle.
Will you include a tax invoice with the order?
Rest assured we do NOT include the tax invoice with all our shipments as many of our orders are gifts sent directly to the recipient.
Where can I find my Tax Invoice:
Once you have placed your order, you will be sent an order confirmation email where you can download a tax invoice for your order.
Can I add a card to my order?
Yes, you can, please click on this link to access the product page: Personalised Greeting Cards - Custom Greeting Cards - The Wine Providore
Do you offer Gift Wrapping
Yes we do, you can add gfit wrapping to your order by clicking on this link - Gift Wrapping - The Wine Providore